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Sick certificates

📌 You only need a doctor’s note (fit note) if you are unable to work and have been ill for longer than seven calendar days. If your illness lasts seven days or less, you do not need a fit note—your employer should provide you with an SC2 self-certification form instead.

📌 If you require a fit note within the first seven days of illness, this falls outside NHS requirements and will attract a private sick note fee.

How to Request a Sick Note

You can request a new sick note or renew an existing one in the following ways:

💻 Online: Complete our sick note request form – we will respond within 3 working days.
📞 By phone: Call us Monday to Friday, 8 AM – 6:30 PM to request a note.

💡 SSP Eligibility Reminder:

  • SSP is paid by employers for up to 28 weeks for those eligible.
  • SSP starts from the first day of illness if you are unfit to work.
  • If your illness extends beyond 28 weeks, you may need to apply for Employment and Support Allowance (ESA).

Stay informed and request your fit note in good time! 😊

Date published: 8th October, 2014
Date last updated: 13th March, 2025