Call us: 02476 307024

Contact us online

Please only contact us online if you are the patient.

If you are not the patient or a care professional, please ring the surgery instead.

Thank you for your co-operation

Prescriptions

To order a repeat prescription

We no longer accept medication requests over the phone or from pharmacies on your behalf, unless you have been identified as vulnerable.

Your prescription will be sent to your usual pharmacy within 3 working days once your request has been received. Please only order a repeat prescription when you have less than 7 days of medication remaining.

If you need your prescription posted, simply provide us with a stamped, self-addressed envelope, and we’ll be happy to send it to you.

Find out more about registering for online services.

Routine prescription queries

For any routine prescription queries please use our online form to contact us.

Medication reviews

We have a duty to review your health and medications regularly to ensure your treatment remains safe and effective. If a medication review is needed, we will let you know and arrange an appointment. This may be with our pharmacist, practice nurse, or doctor, depending on your needs. Regular reviews help us provide the best care and keep your prescriptions up to date. Please ensure you attend any requested reviews to continue receiving your medication safely.

If you need urgent advice about your medication outside our surgery hours, please call NHS 111.

NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria.

Date published: 22nd June, 2023
Date last updated: 10th March, 2025